Reporting a Concern

Monday - Friday from 8:00am - 4:30pm:
Call the Customer Relations Manager at 609-6963

After hours or on weekends or holidays
For a Hospital concern
You may contact the Management Resource Nurse at 609-2913. You may also request to speak to the individual unit manager or the Administrator on Call by contacting our hospital operator at 609-5011.

For Clinic concerns
You may request to speak to the clinic manager. You may always leave a message on our Hotline at 609-6180. For information on how to address your concerns in Navajo, call the Hotline number and press "2". For information on how to address your concerns in Spanish, press "3".

Address written complaints to
SJRMC
Attention: Customer Relations Department
801 W. Maple
Farmington, NM 87401
or email us at PatientSatisfaction@sjrmc.net.

For other options click here.