Wednesday, December 9, 2020
San Juan Regional Medical Center Certified to ISO 9001 Quality Management System
San Juan Regional Medical Center is pleased to announce that we have been awarded full certification to the ISO 9001 Quality Management System by DNV GL Healthcare. ISO 9001 is the most widely-accepted quality management system in use around the world, providing a foundation for quality and patient safety programs.
“As a community owned and operated hospital, San Juan Regional Medical Center is dedicated to providing the safest and most effective healthcare services possible to our community,” said Jeff Bourgeois, President and CEO of San Juan Regional Medical Center. “ISO certification not only reflects that mission, but helps to empower it.”
“San Juan Regional Medical Center has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” added Patrick Horine, President of DNV GL Healthcare. “ISO certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”
ISO 9001 helps to standardize processes around things that are proven to work, by the people doing the work, thus empowering frontline caregivers while creating an environment of predictability for the entire organization. The ultimate impact of ISO within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently and the best practices are ingrained in the organization itself.
The ISO 9001 quality management system helps staff create clear and consistent processes of patient care, and ensures that progress is constantly being made toward specific quality objectives.
“With ISO certification, our patients and community can be assured that we aren’t only talking about quality, but that we are actively pursuing it with discipline and transparency,” said Bourgeois.