Friday, June 28, 2024
San Juan Regional Medical Center Honors Nurses with DAISY® Awards
San Juan Regional Medical Center celebrates our latest DAISY® Award recipients, nurses Anh Nguyen and Alissa Florez. The DAISY® Award is an international recognition program that celebrates nurses for the compassionate care they provide our patients every day.
Alissa Florez is an ICU nurse who cared for a patient shortly after an unexpected hospital stay. The family was so grateful to Alissa for providing compassion and comfort to their mother, as well as supporting them through a difficult time. Alissa kept the family updated and was honest about the patient’s prognosis. Once she understood the patient and family’s wishes, she advocated for the patient to be moved to comfort care. “Alissa was so gentle and kind throughout the entire process, but especially during this transition,” the family said in their nomination. “She did what she had to do while giving us our space to say goodbye. Her kindness, compassion and gentleness made a very difficult time a little bit easier.”
“We do a lot here in the ICU, so it’s nice to be recognized and appreciated,” Alissa said.
ICU manager Wes Warner said when the DAISY® Award committee came into their unit, Alissa’s peers knew immediately who the recognition was for. “They all started pointing at Alissa. They knew she deserves to be recognized for all she does.”
Anh Nguyen is a nurse on the Medical Unit who was nominated by a patient for the helpful and compassionate care she provided during the patient’s stay. The patient was especially grateful that Anh addressed concerns and was open to feedback. Anh also ensured the patient understood why certain medications and treatments were being prescribed, and always made sure the patient was comfortable. “I felt the compassion she has for providing quality and effective care,” the patient said in the nomination. “I feel these are great attributes to hold as a nurse that provide a meaningful difference in their patients’ health.”
“It means a lot,” Anh said. “I was so surprised; I couldn’t believe it was for me.”
“Anh is one of our international nurses who is always willing to learn,” said Medical Unit Manager Vicie Bessey. “She has a soft heart, and we are so glad to have her working with us.”
We invite our community to help us celebrate our nurses for the excellent care they provide. Share your gratitude by nominating a deserving nurse for a DAISY Award at www.sanjuanregional.com/daisy.